Blue Cross and Blue Shield of North Carolina named Dr. Marcus Wallace as its chief medical director and vice president of clinical operations and innovation. He’s an internal medicine specialist who has been a regional vice president at Elevance Health, overseeing 2 million Medicaid plan members in California, Nevada and Washington.
Wallace will oversee care management, health care programs, clinical innovations and clinical effectiveness. He will report Dr. Stephen Friedhoff, senior vice president of Health Care Services.
“Dr. Wallace possesses the compassion of a physician and the right experiences that are critical in our work to make health care more affordable and accessible for all,” Friedhoff said in a press release.
Wallace succeeds Dr. Roberta Capp, who has left the company. She had joined Blue Cross in 2020.
Before Elevance, Wallace worked at Centene/Louisiana Healthcare Connections as a senior vice president. He’s also worked for UnitedHealth, Health Net and Aetna.
Wallace earned a bachelor’s degree at Xavier University of Louisiana and a medical degree and an MBA from George Washington University.
Blue Cross NC serves more than 4.2 million members, including 1.1 million on behalf of other Blue plans.