HOSPITALITY & TOURISM
Drawn to beaches, mountains and entertaining cities, more U.S. citizens visited North Carolina than all but four other states in 2020, according to the Economic Development Partnership of North Carolina. Visitors spend more than $20 billion annually, helping support 230,000 jobs, about 7.5% of total employment.
JOSE ARMARIO
CEO | Bojangles
Charlotte
Bojangles announced a 10-restaurant
expansion in New Jersey this year,
underscoring efforts to expand the chain
beyond the South. Founded in Charlotte
in 1977, it has about 760 restaurants in 14
states. The University of Miami graduate,
61, signed on in 2019 after stints at
LensCrafters and McDonald’s.
Pre-workday motivation: Every weekday my grandson, Peter, comes to my home,
where he spends each day under the
watchful care of his aba — that’s short for
abuela, which is Spanish for grandmother.
I also am motivated by the privilege of
leading a great company that’s filled with
wonderful people.
Key to industry success: Having great
people who live your culture and are
determined to make customers happy is
the key to success.
Best advice: Always do the right thing,
because no matter the outcome, you will
never be disappointed in yourself.
Three people to share a meal: Jesus Christ,
my mother and Ronald Reagan.
Proud family accomplishment: All of
our children have earned a bachelor’s or
master’s degree, and they are good people
who care for others and live a life of solid
character, values and integrity. I also am
proud to be married to my high school
sweetheart for 42 years.
Favorite hobby: I have a passion for old
Ford Mustang muscle cars. I have owned
a few Shelbys, and I have a 1970 Boss 429
Survivor in my corral. I also love grilling in
the summer.
Where to entertain a visitor: Bojangles.
Then we will share a bourbon in the
University of Miami Cane Cave in my
basement.
LEAH WONG ASHBURN
president, CEO | Highland Brewing
Asheville
With the good humor that characterizes
her father, Oscar Wong — “vice president,
schmoozing, and cleanup guy” — Ashburn,
51, became CEO in 2018. She started as
Highland’s Charlotte sales rep in 2011
and has earned an Asheville Chamber’s
Woman Executive of the Year award and a
James Beard Award nomination. Highland
has the capacity to fill 60,000 barrels
annually.
Pre-workday motivation: Finding new
ways for our beer and brewery to bring
together people in ways that fit our values
and lifestyle. Continuous energy comes
from community partnerships, live music,
weddings, watch parties and weekly beer
releases.
Proud family accomplishment: Our family
business launched the craft beer industry
in western North Carolina. We’re in our
second generation of ownership with an
ever-evolving brewery — and an intact
family! Asheville rallied around a finely
crafted locally produced beer, which was
likely introduced to them by my father. All
the while, community has been part of
our ethos as we grew from a factory into a
destination.
Where to entertain a visitor: I am so
proud to take guests to Highland. In
the past 10 years, my husband, Brock,
engineered and led the construction of
every brewery buildout, always mindful of
the environmental impact. Our brewers
revolutionized the beer portfolio. We
rebranded. We are, in large part, a new
brewery. But we embrace our roots, our
name and reason for being — to create
connections through beer and beyond.
BILL BODDIE
president and CEO | Boddie-Noell
Enterprises
Rocky Mount
At the helm since 1990, when he succeeded
his father, Mayo, Boddie stepped in as the
holding company’s Hardee’s fast-food
franchise was growing. Formed in 1962, it
remains the largest Hardee’s franchisee,
with 343 sites in four states as of January.
BILL CECIL JR.
president | Biltmore Co.
Asheville
Cecil oversees the 250-room Biltmore
House, the centerpiece of the 8,000-acre
estate developed by his great-grandfather
George Vanderbilt. It welcomes about
1.5 million tourists annually. Cecil, who
attended the University of Colorado,
heads a peak-season staff of more
than 2,000, who also work in its hotels,
restaurants and winery.
JOHN "JACK" CECIL
president | Biltmore Farms
Asheville
The UNC Chapel Hill graduate presides
over real-estate projects such as a
Biltmore Park, medical office buildings,
hotels and a 1,000-home development.
He is on the board of directors of the
Research Triangle Foundation and is vice
chairman of the nonprofit Dogwood
Health Trust.
RICHARD CHAPMAN
founder, owner | Bogue Sound
Distillery
Bogue
A licensed real-estate appraiser and
contractor, the Sanford native embraced
his family heritage of distilling when he
and his wife, Margaret, fired up a still about
five years ago. The Carteret County tourism
attraction includes a 1900s grist mill and a
museum with a 1923 Ford Model T pickup
ASHLEY CHRISTENSEN
owner | AC Restaurants
Raleigh
The Greensboro native and N.C. State
University graduate has been named one
of the nation’s best chefs multiple times.
She temporarily closed her Poole’s Diner
and Beasley’s Chicken + Honey amid the
pandemic.
DENNIS "DENNY" EDWARDS
president, CEO | Greater Raleigh
Convention and Visitors Bureau
Raleigh
The University of Northern Iowa graduate
oversees about 30 employees and an
$8 million annual budget, having led the
bureau since 2007. His credentials include
similar jobs in Fort Lauderdale, Fla., and
Palm Springs, Calif.
Pre-workday motivation: I’m anxious to see
what new opportunities we have to bring
tourism-related business to Wake County,
making it a better place to live and visit.
Key to industry success: Monitoring
national and international trends to ensure
Wake County is delivering what visitors
want today and will want in the future.
Best advice: Do today what you think you
can put off until tomorrow.
Three people to share a meal: Billy Crystal,
Will Ferrell and Steven Spielberg.
Proud family accomplishment: Both
my sons have a strong work ethic and
understand the importance of honesty.
We appreciate spending as much time
together as we can. I have a beautiful wife
who I cherish every day. And I think my
3-year-old grandchild, Owen, is the world’s
best grandchild.
Favorite hobby: Golf and watching the Green
Bay Packers, Chicago Cubs and Iowa Hawkeyes.
Where to entertain a visitor: Any of our
state museums or craft breweries.
JONATHAN FUSSELL
president | Duplin Winery
Rose Hill
Fussell represents the third generation
of the winemaking family that opened
Duplin in 1972. It produces more than
370,000 cases of wine and welcomes
more than 100,000 visitors annually. He
started corking bottles while attending
UNC Chapel Hill.
RICHARD GEIGER
president | Visit Winston-Salem
Winston-Salem
Geiger has been promoting the Camel
City’s virtues for conventions, group tours,
meetings and sporting events since he was
named president in 2010. Road Runners
Club of America named it a Runner
Friendly Community, one of only 66 in the
country, last year. He’s a State University of
New York-Brockport graduate.
JOHN HARRIS
president | Kitty Hawk Kites
Kitty Hawk
History says Harris was the first to hang
glide from Grandfather Mountain. In the
nearly half-century since, he has turned
his passion for unpowered flight into Kitty
Hawk Kites, selling hang gliders and giving
lessons at nearly 20 East Coast locations
that employ 350 people. The Missouri
University of Science and Technology
graduate has been credited with introducing
thousands to North Carolina’s coast.
Pre-workday motivation: Coffee and the
beauty of the Outer Banks, where we are
headquartered, is reason enough to get the
day started.
Key to industry success: Customer service,
a sense of urgency, building good teams
and developing good relationships with
vendors, community leaders and others
outside the company.
Best advice: Hugh Morton, the photographer
and nature conservationist who developed
Grandfather Mountain, once told me, “If you are
blessed, you have a responsibility to give back.”
Three people to share a meal: Volodymyr
Zelensky, Richard Branson and Elon Musk.
Proud family accomplishment: They’re
good people taking care of themselves and
their families independently.
Favorite hobby: Flying.
Where to entertain a visitor: The Wright
Brothers National Memorial and Jockey’s
Ridge State Park.
STEPHEN HILL
chair, CEO | Discovery Insurance Co.,
Hill Realty and Mother Earth
Brewing
Kinston
The heir of a family that owns dozens of
nursing homes has pumped millions of
dollars into revitalizing the Lenoir County
city. He’s a former president of Lenoir
Community Council for the Arts. He
graduated from Lees-McRae College and
attended Appalachian State University.
VICTORIA ISLEY
president, CEO | Explore Asheville
Convention & Visitors Bureau
Asheville
Isley was appointed to the post in 2020
after similar stints promoting Bermuda,
Washington, D.C., and Tampa Bay, Florida.
A graduate of UNC Chapel Hill, she began
her tourism career in Durham.
Key to industry success: People are at the
heart of travel and hospitality. We travel to
connect with cultures, people and places.
Best advice: There is a profound difference
between information and meaning.
Favorite hobby: Passionate traveler, foodie
and music lover.
Where to entertain a visitor: A walk
along the French Broad River on the
Wilma Dykeman Greenway in the River
Arts District. It’s a perfect microcosm of
Asheville — a bit of nature, art and exercise
capped off with a local brew. It also is
an excellent example of achieving big
things collaboratively. The Buncombe
County Tourism Development Authority
contributed more than $7 million to the
project, which also attracted federal, state
and city support.
MOHAMMAD JENATIAN
president, CEO | Greater Charlotte
Hospitality & Tourism Alliance
Charlotte
The UNC Charlotte graduate, 62, has
headed the alliance since it was created
nearly 30 years ago. It represents hotels,
contractors and others involved in tourism.
Pre-workday motivation: Thinking about
seizing opportunities to be more thankful
for everything I have.
Key to industry success: Having passion for
the industry, specific and measurable goals,
being the best in hiring and motivating
staff, patience and perseverance.
Best advice: Be thankful for everything you
have and focus on leveraging your strengths
to achieve your personal and professional
goals.
Three people to share a meal: Michael
Jordan, Brian Moynihan and Marvin Ellison.
Proud family accomplishment: They
taught me the work ethic necessary to
believe in myself and achieve my goals.
Favorite hobby: Traveling.
Where to entertain a visitor: Any of
Charlotte’s abundant sports activities.
MARK LAPORT
president, CEO | Concord
Hospitality Enterprises
Raleigh
He started the business in 1985 and
built it to more than 90 hotels under
management through its sale of a
majority interest to New York-based
Alleghany Capital in 2018. Laport, 74, is
a graduate of Mount Union College and
Rochester Institute of Technology.
JOHN MCCONNELL
CEO | McConnell Golf
Raleigh
McConnell, 71 and a Virginia Tech
graduate, founded two medical software
companies then sold them for a
combined $1.4 billion. He turned to golf,
buying Raleigh Country Club in 2003, then
adding more than a dozen other courses
in the Carolinas and Virginia.
Pre-workday motivation: McConnell
Golf strives to have the best facilities for
members to enjoy each day. The passion
I have for keeping our properties in topnotch shape, along with seeing the smiles
on members’ faces each day, is what
motivates me.
Key to industry success: To be successful
in the golf industry, you needed multiple
clubs and an economy of scale. With that,
you need a competitive advantage with
offerings that set your company apart
from others. Success starts with hiring
the right people and having a talented
leadership team.
Best advice: Never be complacent, always
give your best effort each day and finish the
task you started.
Three people to share a meal: Tom Morris,
Donald Ross and Pete Dye.
Proud family accomplishment: Making
memories with my wife, children and
grandchildren. Watching my children
grow, and most importantly raise the next
generation for a better tomorrow, is truly
something special.
Favorite hobby: Golf and spending time
with family on Smith Mountain Lake in
Virginia and watching the Virginia Tech
Hokies play football at Lane Stadium.
Where to entertain a visitor: The nearest
McConnell Golf property to enjoy a round
followed by the best cuisine prepared by
our food and beverage staff.
LYNN MINGES
president, CEO | North Carolina
Restaurant and Lodging Association
Raleigh
Minges’ group represents more than
20,000 restaurants and lodging
establishments, which employ about
11% of the state’s workforce. Leader of
the group since 2012, the former N.C.
Commerce Department marketing
executive has degrees from N.C. State
University and Peace College.
TOM MURRAY
CEO | Charlotte Regional Visitors
Authority
Charlotte
The Villanova University graduate
has promoted Charlotte as a tourism
destination since 2011. The authority-run
Charlotte Convention Center completed
a $130 million expansion in the last
year. He previously worked at Marriott,
InterContinental and other hotel groups.
KATHIE NIVEN
CEO | Biscuitville
Greensboro
Niven joined the family-owned chain in
2011 and took her leadership post in 2021.
The chain, which closes its restaurants by
mid-afternoon, has about 65 locations
in North Carolina and Virginia. The Elon
University graduate previously worked in
foodservice marketing at Quiznos, Arby’s
and Krispy Kreme.
DOYLE PARRISH
founder, CEO | Summit Hospitality
Group
Raleigh
Parrish started the business in 1988. It now
operates 18 hotels in North Carolina including
properties with Hilton, Hyatt and Marriott
brands. A Wake Forest University and UNC
Chapel Hill graduate, he’s a past chair of the
N.C. Travel & Tourism Coalition.
TOM PASHLEY
president | Pinehurst Resort
Pinehurst
The Duke University MBA joined the resort
in 2000 and has had his current post
since 2014. He is also a board member
of FirstHealth of the Carolinas and the
region’s tourism bureau. The business
got a boost with the opening of the
United States Golf Association’s second
headquarters in Pinehurst.
NAYAN PATEL
president | CN Hotels
Greensboro
Patel’s family immigrated from India and
bought a small California hotel in 1976,
moved to North Carolina a couple of years
later and built a chain of about 30 hotels
in the Southeast. Nayan Patel took an
active role in 1989.
JEREMY REAVES
CEO | Cook Out
Thomasville
His father, Morris Reaves, started the
fast-food chain in Greensboro in 1989. It
now ranks among the fastest-growing
operators nationally with more than 300
restaurants in 10 states from Georgia
to West Virginia. Starting with drivethroughs, it has added sit-down locations.
Cook Out employs about 13,000.
ANDREW SCHMIDT
president, CEO | Greenville-Pitt
County Convention & Visitors
Bureau
president | North Carolina Travel
Industry Association
Greenville
Schmidt has a master’s degree in
public administration and hospitality
from East Carolina University, where
he taught classes for many years. In his
trade association role, he stresses the
importance of tourism in local and state
economic development.
Pre-workday motivation: I work with an
outstanding staff. I love coming to work
because what we do as a destination-marketing organization positively affects
our economy and residents.
Key to industry success: On a micro level,
success starts with the people on the front
lines who have day-to-day contact with
visitors. Success at a macro level depends
on forming meaningful relationships with
local and statewide partners.
Best advice: Look at a decision’s long-term
ramifications and ask if the strategy is
sustainable.
Three people to share a meal: Abraham
Lincoln, Wayne Gretzky and Condoleezza
Rice.
Proud family accomplishment: My family
members see value in all people and
understand the difference they can make in
the lives of others.
Favorite hobby: I am a Carolina Hurricanes
hockey fanatic. With equal enthusiasm, I
love being at the beach with family and
friends and playing golf.
Where to entertain a visitor: Our uptown
district so they can experience its many
breweries, restaurants, galleries, music
venues and retail opportunities. It’s fun
to see their reaction to Greenville’s rapid
growth and transformation.
RICHARD SNEED
principal chief | Eastern Band,
Cherokee Nation
Cherokee
The nation owns major casinos in Cherokee
and Murphy. The former Marine stresses
education, cultural preservation and
opportunity for his people. He earned a
degree from Universal Technical College
in Arizona and is a licensed industrial-arts
teacher in North Carolina.
MIKE TATTERSFIELD
president, CEO | Krispy Kreme
Charlotte
The Harvard MBA became CEO in 2017
after senior jobs at retailers including
Caribou Coffee, lululemon and Yum
Brands. Shares of the doughnut company
controlled by Luxembourg-based JAB
Holding slid after its IPO last June. It
expects revenue of about $1.5 billion
this year.
LANCE TRENARY
president, CEO | Golden Corral
Raleigh
Buffet-style restaurants were hit hard
by the COVID-19 pandemic, causing
Golden Corral’s franchise count to decline
from nearly 500 to about 300. But the
chain owned by Raleigh-based Investors
Management Corp. is coming back strong.
The Mississippi State University graduate
is the 2022 chairman of the National
Restaurant Association.
Pre-workday motivation: After the last
two years, our sense of purpose fuels us
every day. We beat the odds of saving
our company, but we are relentless in
support of our franchisees and each other.
Personally, my faith and my family lift
me every day to pursue my passion and
purpose at Golden Corral.
Key to industry success: You must love
developing your team and serving guests.
The servant leadership attitude carries
into every aspect of hospitality. You need
a passion for great food, too. Develop a
great team of people, serve high-quality
and craveable food, and spend your time
serving others.
Best advice: Choose a profession that you
love. It’s difficult to achieve your best if you
don’t. Surround yourself with people you can
learn from, trust and have your best interests
at heart.
Three people to share a meal: Job, Walt Disney and Winston Churchill.
Proud family accomplishment: My wife of
37 years, Paulette, is my rock, and she has
done a remarkable job keeping our family
focused on the importance of love for one
another, giving, faith and support. My oldest
daughter, Elizabeth, is a successful attorney.
My youngest daughter, Ally Catherine, owns
her own bespoke rug company.
Favorite hobby: Fly-fishing, wing shooting
and playing golf. As a family, we love to
travel. And I have to get my annual Disney
fix; I’m a big kid at heart.
Where to entertain a visitor: The Angus
Barn. Its history, great food and outstanding
staff encompass all the things I respect and
appreciate about the industry.
WIT TUTTELL
vice president of tourism |
Economic Development
Partnership of North Carolina
Raleigh
Tuttell has led statewide marketing of
tourism, filmmaking, sports development
and other ventures since 2014. He held
similar roles within N.C. Department of
Commerce after learning the ropes in
Florida. He is a University of Florida graduate.
RICHARD VANORE
president | Koury Corp.
Greensboro
The 70-year-old real estate company
operates Triad landmarks such as
Sheraton Greensboro Hotel & Koury
Convention Center and Grandover Resort
& Conference Center. The Greensboro
native has been its president since 2019.
He’s a UNC Chapel Hill graduate and
licensed contractor and real estate agent.
GREG WALTER
executive vice president, general
manager | Charlotte Motor Speedway
Concord
Walter joined Speedway Motorsports in
1999 and has led the flagship track since
2016, helping promote one of the state’s
most popular tourist attractions. He’s a
UNC Chapel Hill graduate who previously
worked in sales for Capitol Broadcasting
and ESPN.
REBECCA WHITMARSH
area director of operations, Charlotte;
select service/general manager |
Northwood Hospitality
Charlotte
Whitmarsh joined Northwood Hospitality,
which includes the Darcy in Washington,
D.C., and the Aloft in Charlotte’s Ballantyne
development, in 2017 after positions with
resorts in New York and elsewhere. She’s
a graduate of McGill University and has a
UNC Charlotte MBA.
Pre-workday motivation: Good music,
yoga and coffee — in that order.
Key to industry success: Being passionate
about what you do and caring about people
to help them discover their passion.
Best advice: No risk, no learning. This was
my calculus teacher’s motto.
Favorite hobby: Travel. I enjoy planning trips
with my husband, Thomas, and exploring
everywhere in North Carolina.
ROBERT WINSTON
owner, CEO | Winston Hospitality
Raleigh
Winston co-founded the company in
1994 and let it through its sale in 2007.
The reconstituted business now manages
nine hotels and offers other hospitality
services. He has served as a trustee at his
alma mater, UNC Chapel Hill and is a past
chair of the Raleigh-Durham International
Airport Authority.
JEFF WISE
CEO | U.S. National Whitewater
Center
Charlotte
The native Charlottean with an Emory
University law degree has built one of the
state’s most successful tourist attractions
since 2002, drawing more than 1 million
annual visits. He practiced health care law
and worked in finance before making his
mark at the 1,300-acre, nonprofit outdoor
activities center.